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Contact Us

Please use the following information to contact us:

Write Us

Essex-Windsor EMS Administration
Civic and Education Centre
360 Fairview Avenue West
Essex, ON  N8M 1Y6
Phone:  519-776-6441
Fax:  519-776-1254
TTY:  1-877-624-4832 

Essex-Windsor EMS Headquarters
920 Mercer Street
Windsor, ON  N9A 1N6
Phone:  519-256-1315
Fax:  519-256-2053

Phone / Fax / Email Us

Name Title Contact # Email
Randy Mellow Chief, Essex-Windsor EMS 519-776-6441 ext. 300 Email
Bev Bonneau Administrative Assistant 519-776-6441 ext. 656 Email
Dean Wilkinson Deputy Chief - Planning & Physical Resources 519-256-1315 ext. 209 Email
Bruce Krauter Deputy Chief - Professional Standards 519-776-6441 ext. 654 Email
Chris Grant Deputy Chief  - Operations 519-256-1315 ext. 226 Email


School Visit Request

Essex-Windsor EMS provides presentations to schools and other community groups on emergency services, in addition to providing First Aid Coverage at Special Events. To request EMS at your Special Event, please complete our online Special Event Request Form at least two weeks in advance of your event. Questions? Email Us.



Essex-Windsor EMS offers a “Cool Aid” program. The “Cool Aid” program is a form which, once completed, is a way to help identify potential high-risk patients in emergency situations. The information on the form is used to assist paramedics in rendering the proper medical treatment if you are unable to communicate with them at the time of the emergency. It includes information about medical conditions, past history, current medications and allergies. There is also a provision for emergency contacts. Once you have completed the form it is to be placed on the front of your refrigerator with a magnet. To obtain a form(s) either open and print the form below or Email Us.

cool aid form